Hire Smarter.

Grow Faster.

We take care of recruiting and managing your dedicated offshore team, so you can stay focused on growth.

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Services we offer

We help you scope, build and manage your dedicated team in the Philippines, taking care of recruitment and HR so you can focus on growth.

Customer Support Representatives

Virtual Assistants & Admin Support

Social Media & Content Assistants

Data Entry & Back-Office Support

Sales Development Representatives

Bookkeeping & Finance Support

Looking for a role not listed here?

We can source and onboard almost any professional you need.

Let's build your team

Why work with us

We started PulsePoint because outsourcing can be done better with transparency, ethical employment, and real partnership.

Here’s what clients value most:

Australian-Managed | You talk to an Australian team, not an offshore call centre. We take care of the recruitment, onboarding, support and HR while you focus on the work.

Ethical Employment | Our staff receive proper wages, benefits and career opportunities. When people are treated well, they stay longer and perform better. Simple.

Clear, Simple Pricing | Your monthly fee includes everything: Recruitment, HR, payroll, compliance, support. No surprise charges. No confusing packages.

Fully Vetted Professionals | We carefully vet every candidate. You meet only the people who match your needs and working style.

Fast & Smooth Setup | We handle the heavy lifting: recruitment, onboarding, equipment, contracts. You get a ready-to-start team member without the usual headaches.


How it works

Expanding your team is easier than you think.

We handle the recruitment, HR, and payroll. You get a dedicated team member who works directly with you.

  • We start with a consultation to understand your business goals. Whether you need a single Virtual Assistant or a full accounts team, we build a position description tailored to your specific Australian workflow and time zone requirements.

  • We don't just send you a resume from a database. Our talent acquisition team in the Philippines sources, screens, and interviews candidates specifically for your role. We present you with a shortlist of the top talent for you to interview and select.

  • Once you’ve selected your team member, we handle the employment contract, setup, and IT procurement. We ensure they are equipped with enterprise-grade hardware and high-speed internet, ready to log in to your systems on day one.

  • Your new team member reports directly to you, but we manage the "noise." PulsePoint handles payroll, HR, benefits, and local government compliance in the Philippines. We also provide a local Australian account manager to ensure everything runs smoothly.

Pricing & Savings

Compare the cost

A side-by-side look at local market rate versus our all-inclusive packages.

Saving you anywhere between $45,000 to $60,000 p.a.

What’s included in your PulsePoint monthly fee?

Full Salary & Benefits |

HR & Legal Compliance |

Office & IT Infrastructure |

Australian Account Management |

Full Salary & Benefits | HR & Legal Compliance | Office & IT Infrastructure | Australian Account Management |

Our service fees are structured to attract and retain top-tier talent.

We handle all Philippine government compliance.

High-speed internet, workstation, and IT support.

You always have a local contact number to call.

Contact Us

Interested in working together? You can make an appointment to have quick chat or fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Make an appointment

Our Story

PulsePoint was created with one goal: to make it easier for Australian businesses to grow with the right support.

We’re a small, hands-on team who believe in doing things properly with clear communication, fair employment, and long-term partnerships. We’re not here to sell you “cheap labour.” We’re here to match you with talented professionals who’ll make a real difference in your business.

Our approach is simple | Understand the business. Match the right person. Support both sides so the partnership succeeds.